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A Soul Awakening (Aust) Pty Ltd.
P.O BOX 701
Cleveland, QLD, 4163
Australia

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Privacy Policy | A Soul Awakening (Aust) Pty Ltd.

SECTION 1 – CORE BELIEF REGARDING USER PRIVACY AND DATA PROTECTION

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We loathe spam as much as you do!
  • We will never sell, rent or otherwise distribute or make public your personal information

SECTION 2 – RELEVANT LEGISLATION

A Soul Awakening’s website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the date protection and user privacy legislation set out by many other countries and territories as well.

SECTION 3 – PERSONAL INFORMATION THIS SITE COLLECTS AND WHY THIS IS COLLECTED

Section 3.1 Site Visitation Tracking

Like most websites, this site uses Google Analytics (GA) to track interaction. GA records your computer’s IP address which could be used to personally identify you, however Google do not grant access to this.

It is considered that Google is a third party data processor, see Section 5 – Third-Party Services.

GA makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking and part of your visit to pages within this website.

Cookies are currently only used to assist with the purchasing process and the login and logout process. We do not use tracking cookies for advertising purposes or for manipulating advertisements on out site.

When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, email address and birth details (when required for an Astrological Consultation).

Section 3.2 Our Journal

Should you choose to add a comment to any posts that are published on our journal, the  name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section on the respective our journal post and is not passed on to any of the third party data processors outlined below. Only your name will be shown on the public-facing website, although if the email address entered is linked to a Gravatar account, your Gravatar photo will likely be displayed.

Your comment and its associated personal data will remain on this site until we see fit to either 1. Remove the comment, or 2. Remove the journal post. Should you wish to have the comment and its associated personal data deleted, please email us here using the email address that you used when commented on journal post.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site and post a comment on our journal.

NOTE: You should avoid entering personally identifiable information in the comments field of any journal post comments that you submit on this website.

Section 3.3 Contact Forms and Email Links

Should you choose to contact using the contact form on our Contact us Page or an email link like this one,  none of the data that you provide will be stored by this website or passed to, nor be processed by any of the third party data processors outlined in Section 5 – Third-Party Services.

This data will be collated in an email and sent to us over Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (also known as SSL), through GoDaddy as outlined Section 5 – Third-Party Services. Not all mail servers are secured in this way, therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

Section 3.4 Email Newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor, Section 5 – Third-Party Services. The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

NOTE: Email marketing; with your permission, we may send you emails about our store, new products and other updates.

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list.

You can do this by unsubscribing using the unsubscribe link contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email using the email account that is subscribed to the mailing list.

By subscribing to our email newsletter, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to join our email newsletter.

While your email address remains within the MailChimp database, you will receive periodic (approximately one per month) newsletter-style emails from us.

SECTION 4 – HOW WE STORE YOUR PERSONAL INFORMATION

As outlined in Section 3.2 Our Journal above, when you submit a comment to the journal pose published on this website some personal information will be stored within this website’s database. This is presently the only occasion where personal data will be stored on this site, being a WordPress platform.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. Therefore, when you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or their facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our shop’s site or are directed to a third-party website or application, you are no longer governed by this Privacy Policy or our site’s Terms of Service.

We use Stripe.com and PayPal.com as our payment gateway providers. Please refer to their individual privacy policies, for Stripe privacy policy click here, and/or PayPal privacy policy click here.

As noted in Section 3 – Personal Information this Site collects and Why this is Collected, this site also uses a number of third-party providers to process personal data on our behalf. These third-party providers have been carefully chosen and all comply with the legislation as set out in Section 2 – Relevant Legislation. Three of these third-party providers are based in the United States and are EU-U.S Privacy Shield compliant:

Astrological Reports available here on this site are provided by Stardm.com third-party provider. Any questions concerning stardm.com Privacy Policy may be directed by email to legal@stardm.com

SECTION 6 – ABOUT THIS WEBSITE’S SERVER

This site domain name and web hosting services are provided by GoDaddy.com. You can source information on GoDaddy privacy policy here.

SECTION 7 – DATA BREACHES

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

In the unlikely event of a data breach, we will report any unlawful data breach of this site’s database to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

SECTION 8 – SOCIAL MEDIA

This site provides users the opportunity to interact and post content through social media sites including, Facebook and Instagram. Your interactions with these tools and any information you provide to connection with these interactions are publicly viewable outside of the site domain. Each social media site has its own privacy policies which may be more or less protective than this Policy. Please refer to each social media provider for their specific privacy policy. Should you not wish for your information to be disclosed, then you should not use these tools. This site is not responsible for any information you choose to post in these forums.

Our site also includes social media features, such as the Facebook and Instagram buttons and widgets, including the Share button for Facebook, Pinterest, Twitter, Tumblr or interactive mini-programs that run on the site. These features may collect your IP address, the specific page you are visiting on this site and may set a cookie to enable the feature to function properly.  Your interactions with these features are governed by the privacy policy of the company providing.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you heck this page occasionally for any policy changes.

Changes and clarifications will take effect immediately upon being posted on the site. You will be updated of any changes here, so that you are aware of what information is being collected by our site, how we use this information and under what circumstances, if any, we use and/or disclose this.

If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Section 9.1 Change log

14 May, 2018 – Version 1.1

  • Review and inclusion of third-party provider information; EU General Data Protection Regulation 2018 (GDPR) requirements and social media.

08 May, 2016 – Version 1.0

  • Privacy policy instigated

SECTION 10 – CONTACTING US

If there are any questions regarding this Privacy Policy, you may contact us using the email address below.

A Soul Awakening (Aust) Pty Ltd

hello@asoulawakening.com.au

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